Work Experience

Danish Refugee Council

6th September 2020 – Present

Site Management Support Officer, Ukhia, Cox's Bazar, Bangladesh

  • Acting as Safeguarding (PSEA and COC) reporting focal point with maintain confidentiality as per SOP.

  • Supervise all Women empowerment activities and training in a timely manner.

  • Strengthening staff capacity through orientation, training, workshop or risk assessment.

  • Supervise women, adolescent, youth engagement activity through meeting, awareness raising and community lead project.

  • Establishing and maintaining coordination, advocacy, networking amongst the stakeholders, including government representatives, UN agencies, international NGOs and national NGOs and other service providers and beneficiary.

  • Monitoring and evaluation of all services in the camp to ensure that minimum standards and operating procedures are respected and applied and report to sector monthly.

  • Organize, coordinate and facilitate capacity building initiatives for staff, volunteer, community groups.

  • Supervise all beneficiary concern and provided verified information and refer their concern to the appropriate service providers and get back to them with response.

  • Proactively engage with other humanitarian actors to ensure that all information provided to beneficiaries are updated and comprehensive.

  • Supervise facilitate information sessions to raise awareness, beneficiary rights, and build trust with SMS.

  • Ensure that information is provided in a gender- and culturally sensitive manner that encourages beneficiaries to share questions and concerns.

  • Prepare weekly and monthly donor reports.

  • Provide a safe space for beneficiaries of all ages, genders and abilities to give feedback, complaints, assistance.

  • Support trends analysis, immediately flag issues that require higher-level advocacy to the line manager and identify ways to improve the accessibility of beneficiaries.

Skills: Stakeholder Management · Interpersonal Skills · Capacity Building · Problem Solving · Time Management

Danish Refugee Council

14th Aug 2018 – 05th Sep 2020

Camp Management Assistant, Ukhia, Cox's Bazar, Bangladesh
  • Share information with beneficiaries and community members about services or assistance based on the beneficiary’s request for information.

  • Engage actively with other actors to ensure all information is available and provided accurately in a timely manner.

  • Conduct informational sessions to DRC beneficiaries about DRC programs, the complaints and feedback mechanisms, DRC, and its commitments to beneficiaries, in line with the accountability framework.

  • Kept records for volunteers including time sheets, payment sheets and work closely with finance department to ensure payments are done on time.

  • Monitored field activities.

  • Drafted reports of weekly activities.

  • Assisted with all procurements and logistical arrangements associated within the camp, in collaboration with procurement and logistics team.

  • Prepared fleet requisition forms.

Skills: Communication · Teamwork · Analytical Skills · Interpersonal Skills · Time Management