Work Experience

Site Management Support Officer, Ukhia, Cox's Bazar, Bangladesh

• Acting as Safeguarding (PSEA and COC) reporting focal point with maintain confidentiality as per SOP.

• Supervise all Women empowerment activities and training in a timely manner.

• Strengthening staff capacity through orientation, training, workshop or risk assessment.

• Supervise women, adolescent, youth engagement activity through meeting, awareness raising and community lead project.

• Establishing and maintaining coordination, advocacy, networking amongst the stakeholders, including government representatives, UN agencies, international NGOs and national NGOs and other service providers and beneficiary.

• Monitoring and evaluation of all services in the camp to ensure that minimum standards and operating procedures are respected and applied and report to sector monthly.

• Organize, coordinate and facilitate capacity building initiatives for staff, volunteer, community groups.

• Supervise all beneficiary concern and provided verified information and refer their concern to the appropriate service providers and get back to them with response.

• Proactively engage with other humanitarian actors to ensure that all information provided to beneficiaries are updated and comprehensive.

• Supervise facilitate information sessions to raise awareness, beneficiary rights, and build trust with SMS.

• Ensure that information is provided in a gender- and culturally sensitive manner that encourages beneficiaries to share questions and concerns.

• Prepare weekly and monthly donor reports.

• Provide a safe space for beneficiaries of all ages, genders and abilities to give feedback, complaints, assistance.

• Support trends analysis, immediately flag issues that require higher-level advocacy to the line manager and identify ways to improve the accessibility of beneficiaries.

Skills: Stakeholder Management · Interpersonal Skills · Capacity Building · Problem Solving · Time Management

• Share information with beneficiaries and community members about services or assistance based on the beneficiary’s request for information.

• Engage actively with other actors to ensure all information is available and provided accurately in a timely manner.

• Conduct informational sessions to DRC beneficiaries about DRC programs, the complaints and feedback mechanisms, DRC, and its commitments to beneficiaries, in line with the accountability framework.

• Kept records for volunteers including time sheets, payment sheets and work closely with finance department to ensure payments are done on time.

• Monitored field activities.

• Drafted reports of weekly activities.

• Assisted with all procurements and logistical arrangements associated within the camp, in collaboration with procurement and logistics team.

• Prepared fleet requisition forms.

Skills: Communication · Teamwork · Analytical Skills · Interpersonal Skills · Time Management